Our task was to digitalize a national courier service and rethink the parcel management process, elevating delivery from a simple transaction-based service to a sustainable option that reduces CO2 emissions and contributes to a greener future for our planet.
In close collaboration with the founders, we developed a system that improved communication among all stakeholders within the delivery company. This was coupled with the implementation of a fully electric and bike-based delivery model, projected to handle an impressive volume of 2.8 million parcels within the first year.
Our solution provided a seamless experience with user-friendly integrations. It covered a wide range of features, including quick label printing, real-time package tracking, convenient sending and collection options, and simplified return processes. This placed all essential information at the customer’s fingertips, empowering them to make informed choices.
To meet the diverse user needs, we developed intuitive web and mobile applications (compatible with Android and iOS) for the end users, an internal application specifically designed for parcel delivery, as well as a robust web operational management platform.
Accessible across various devices, the Delivery Management and Information system gives businesses complete control over when, where, and what information their teams receive about parcel delivery and returns.